How to Send Faxes Using the Suno Platform
This guide explains how to send files via fax using the Suno platform, covering different methods to streamline your workflow.
1. Sending a Fax from the Main Dashboard
Access the Fax Modal:
Click the fax icon located in the top-right corner of the dashboard to open the fax modal window.
Input Recipient Information:
Add a physician from your list of referring physicians.
Enter the fax number.
Update the recipient and sender names if necessary
Note: Fields marked with an asterisk are required.
Update Additional Details:
Update the subject line and assign the fax to a specific patient, as this will appear in the patient’s profile under touchpoints for accurate record keeping.
Add a Cover Page:
You can include a cover page, which can be customized. Add any notes to appear on the fax cover page.
Select and Upload Documents:
Choose to upload documents from your computer or select files from the patient’s E-Documents section.
Send the Fax:
Once all information is correct, click “Send.”
2. Sending a Fax from the E-Documents Section
Initiate Faxing a File:
In the E-Documents section of a patient’s profile, select a file to see the “Fax Selected File” option.
Pre-Filled Information:
Since you are faxing from a patient’s profile, the referring physician and fax number are pre-filled, and the fax is associated with the patient.
3. Faxing Multiple Files
Select Multiple Files:
Click “Fax Multiple Files” to open a window with file options.
Search for or navigate to the files you need and click the checkbox next to each file.
Send Selected Files:
Click “Fax Selected Files” to open the fax window.
4. Sending Audiology Reports
Access Audiology Reports:
Navigate to the Reports section and select a signed report.
Fax the Report:
Use the option to fax the report directly to share with other providers for continuing patient care.
For further assistance, please reach out to our help desk.