Use this guide if your clinic is currently on TIMS and is migrating to Suno. This process removes the TIMS–Noah integration and reconnects Noah to Noah ES for use with Suno.
Before you start
Review the Noah ES setup: start here article before proceeding. Confirm you have noted your installed manufacturer modules and that your device meets the readiness requirements.
Important: Do not perform these steps until your scheduled cutover — the Friday before Go Live. Completing them early will immediately break the TIMS–Noah integration.
What you need to know
TIMS integrates directly with Noah — all data flows through TIMS, not local storage
No data export is required before proceeding
Setup steps
Step 1: Note your manufacturer modules
Before uninstalling, open Noah and write down every manufacturer module currently installed. You will need to reinstall them after setup.
Step 2: Open Control Panel
Navigate to Control Panel > Programs > Uninstall a Program.
Step 3: Uninstall Noah 4 and modules
Locate and uninstall each of the following:
Noah 4
Audiogram
Noah 4 Journal
Questionnaire
Step 4: Download Noah 4.117
Step 5: Install Noah
Open the downloaded file and follow the on-screen installation prompts to completion.
Step 6: Set Up Noah Configuration Wizard
The Noah Configuration Wizard window opens after Noah installation completes.
Select option 4 for a Noah ES setup.
Then click Next
Then click Finish
Step 7: Sign into Noah ES
Open Noah after installation.
Enter your Noah ES credentials.
When prompted for a server, select
Noah ES US.
Step 8: Verify manufacturer modules
Confirm your manufacturer modules are present. Reinstall any that are missing. Download links are available at HIMSA – Noah modules.
Still need help?
If you're still unable to resolve the issue, contact Suno Support with your clinic name and the step where you got stuck and we'll be happy to help.