This guide provides step-by-step instructions on how to add a patient's existing hearing aids, purchased from another practice, to their profile. This process ensures an accurate record of the patient's hearing aid history.
Steps to Add Existing Hearing Aids
Access the Patient's Profile
Navigate to the patient's profile within the system.
Select the Hearing Aids tab.
Select "Existing Hearing Aids/Accessories"
Add the Device Information
Note: You can only add one hearing aid or accessory at a time. Fields marked with an asterisk (*) are required.
Ear Selection: Specify whether the hearing aid is for the left or right ear.
Device Type: Choose the type of device.
Model Description: Provide a description of the model.
Optional Information
Serial Number: Enter if available.
Original Invoice Date: Record the date of the original invoice.
Warranty Dates: Include warranty start and end dates.
Additional Notes: Add any notes relevant to the device.
Save the Information
After entering all necessary details, click the Save button.
The added hearing aid will now appear as "Active" in the Hearing Aids section and will be displayed in the patient header.
Editing or Deactivating a Hearing Aid
To make changes or deactivate a hearing aid, click the pencil icon. This allows you to update the information or remove the hearing aid from the patient header.
This document explains how to incorporate hearing aids obtained from previous clinics into a patient's profile. For further assistance or questions, feel free to contact the help desk.


