Suno

Learn how to add a patient's existing hearing aids and devices that were purchased from their previous clinic.

Add Existing Hearing Aids

Learn how to utilize the "Add New Hearing Aids" flow within Suno

Add New Hearing Aids

Learn how to create loanable devices and attach them to your patients

Adding Loan/Demo Hearing Aids

Learn how to initiate repair orders for hearing aids

Repairing Hearing Aids

Learn how to submit hearing aids for Loss & Damage

Loss & Damage (L&D) Submission Process

Learn how to return hearing aids back to your Clinic Stock

Returning Hearing Aids to Clinic Stock

Learn how to edit your Device forms and then save them to your patient's eDocs

Upload Edited Device Forms to eDocs

Learn how to add managed care hearing aids and bill them properly

Adding Managed Care Hearing Aids

Cancel a hearing aid that has not yet been delivered to a patient by removing it from the invoice or canceling the invoice.

Cancelling Hearing Aids Before Delivery

Blake Bays

Learn how to create and manage hearing aids for patients within Suno

Hearing Aids

Find answers and get help from Intercom Support and Community Experts

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