This article explains how to send bulk emails to patients from the Patients report and how to use filters to target specific patient groups.
Note: While the Patients report is the most common method for this, other Reports within Suno will also have this functionality.
Accessing the Patients report
Navigate to the Reports section in your Suno account.
The
Patientsreport opens by default, displaying the list of patients that meet the current report criteria.
Starting a bulk email
In the
Patientsreport, locate theBulk Actionsbutton on the right side of the page.From the dropdown, select
Send Emails.A number will appear next to
Send Emails, indicating how many patients currently match your filters and have email addresses. This is the number of emails that will be sent.
Narrowing recipients with filters
To target specific groups of patients:
Use the filters at the top left of the
Patientsreport.Apply the desired filters (for example, select a
Preferred Provider).After applying a filter, the bulk email count updates automatically to reflect only the patients with email addresses who match the selected criteria.
Composing the email
Once you have narrowed your recipient list:
Enter the email
SubjectandMessageusing the standard word processor used throughout Suno.Optionally, insert and use existing templates to speed up email composition.
Add any notes as needed for internal reference.
Use the
Previewoption (if available) to review the email content and formatting before sending.
Sending the bulk email
Confirm that your filters, subject line, and message content are correct.
Click
Sendto deliver the email to all patients included in the current filtered selection.
If you have any further questions, please feel free to reach out and we'll be more than happy to help!