This guide explains how to create and manage discount types that can be applied to your invoices and line items within the system.
Navigating to Discount Types
Adding a New Discount Type
Select the + New Discount Type button to open the creation workflow.
Complete the following required fields:
Understanding Discount Modes
Variable: Allows selection from a range of dollar amounts, capped by the
Valuefield.Percentage: Sets the maximum percentage discount based on the
Valuefield.Fixed: Provides a flat discount that reflects the exact dollar amount in the
Valuefield and cannot be altered in the invoice.
Applying Restrictions
Type Field: Restrict discounts to categories like:
Service
Hearing Aid
Accessory
Fee
Supply
Sub Type Field: Further narrow discount application. For example, set
TypeasAccessoryandSub TypeasBatteryto apply the discount only to batteries.Product Field: Assign the discount to a specific product from your Catalog for granular control.
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Additional Settings
Activation: Enable or disable the discount type.
Description: Optionally provide details about the discount.
Saving the Discount Type
After configuring all necessary fields:
Review your settings.
Click the checkmark to save the new discount type.
For additional questions or support, please reach out to our help desk.



