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Adding and Managing Insurance Providers in Suno

Learn how to add insurers to Suno as well as how to locate the correct Payer IDs, necessary for submitting to Claim.MD

Written by Blake Bays
Updated over 11 months ago

This document provides step-by-step instructions on how to add insurance providers to Suno and locate the correct Payer ID using our Claim.MD integration. This ensures a streamlined process for filing claims.

Accessing the Insurers Module

  1. Navigate to the Settings Module:

    • Go to the Settings module.

    • Select the Insurers sub-menu.

Adding a New Insurance Provider

  1. Click on "New Insurer":

    • This will open a form to enter new insurance plan details.

  2. Enter Required Information:

    • Payer ID (mandatory)

    • Payer Name (mandatory)

    • Plan Name (mandatory)

  3. Optional Information:

    • Contact details can be added but are not required.

Special Note for Recently Migrated Practices:

For practices recently migrated to Suno, you will notice that the Payer ID field is blank, while other details like the payer name, plan name, and contact information are present.

Locating the Payer ID

  1. Access the Claim.MD Payer List:

  2. Search for the Payer:

    • Enter the payer name in the search field.

    • Review the search results to find the corresponding Payer ID.

  3. Copy and Paste the Payer ID:

    • Copy the Payer ID provided by Claim.MD.

    • Paste it into the Payer ID field within Suno.

Editing Existing Insurers

  1. Locate the Insurer:

    • In the Insurers sub-menu, find the insurance provider you want to edit.

  2. Edit Details:

    • Click the pencil icon next to the insurer’s name.

    • This opens all the editable fields.

    • Make necessary changes and save.

Need Assistance?

If you have any questions or need further assistance, feel free to reach out to our support team.

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